Privacy Policy

www.piratamotor.com is aware of the importance of guaranteeing the right to privacy and data protection for Users, and in this regard, in compliance with REGULATION (EU) 2016/679 on Data Protection, and therefore in relation to the processing of your personal data, we inform you below about the following points related to the processing of personal data through this website:

Purpose

Depending on the form that the User fills out in each case, the data may be processed for the following purposes:

• Registered Users: The information you provide in the registration form is used to manage Users of the website, so that you can access your profile, check your orders, and make purchases without having to re-enter your identifying data (name, surname, email, and phone number) and delivery address. You can modify your profile settings at any time.
  www.piratamotor.com will not accept attempts at false registrations or impersonating individuals or companies. Providing false information in the registration form will result in the automatic removal of the User. www.piratamotor.com reserves the right to verify the information provided by the User through phone verification.
• Newsletter: In cases where you give us your consent according to Article 21 of the Information Society Services Law, we will use your identifying and contact details to send you information about new website features, news of interest, as well as promotions and offers for our products and services. The channels we usually use are: email, postal mail, phone, SMS, Push notifications, but only if you give us your consent.
• Contact: The personal data you provide through the contact form will be processed only to address your inquiry or request. The information collected is limited to identifying and contact data, as well as data related to the nature of the request you send us.
• Claims Form: The personal data you provide through the form will be processed only to address your complaint.
• Returns Form: The personal data you provide through the form will be processed for the evaluation and management of the requested return or exchange and for product pickup if necessary.
• Other purposes: The provided information may occasionally be used for:
• Surveys to improve our services
• Managing information requests, suggestions, and customer complaints for their management and resolution.

Legitimacy

The basis that legitimizes the data processing is the User's consent and acceptance in each of the sections where personal data is collected. The User has the right to withdraw consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

Regarding the processing of data for commercial purposes through electronic means, in cases where there is a prior contractual relationship between the parties, communications will concern products or services related to those previously requested by the interested party, and the User will have been given the opportunity to object to the processing of their data by checking an unmarked checkbox. The basis that legitimizes the processing is provided for in Article 21.2 of Law 34/2002, of July 11, on Information Society Services.

In each commercial communication sent to the interested party, they will be given the opportunity to express their opposition to receiving further communications.

Recipients

We inform the User that the processing of the information collected through this website does not involve the international transfer of data.

Regarding the recipients of the information, we inform you that if you make an online purchase that needs to be delivered to the address you provide or a return that must be picked up from the address you give us, the package will detail your name, surname, delivery address, and phone number. This last piece of information will be included to allow contact between the transportation company and the recipient to facilitate the delivery process.

Rights

Access, rectification, portability. To exercise these rights, the User can send an email to contacto@piratamotor.com or mail a letter to the following address: Poligono Bovalar nave 4 CPOS 46590 in Estivella, province of Valencia in España, indicating the changes they wish to make.

In cases where the User considers that their data protection rights have been violated during the data processing by Piratamotor, especially when they have not received satisfaction in the exercise of their rights, the User may file a complaint with the Data Protection Control Authority.

Data Controller:

• Identity: Piratamotor
• Tax Identification Number (NIF): 29186473W
• Postal Address: Poligono Bovalar nave 4 CPOS 46590 in Estivella, province of Valencia in España.
• Phone: 639782497
• Email: contacto@piratamotor.com

Cookie Policy

This website uses its own and third-party cookies to offer you a better experience and service. By browsing or using our services, you accept the use we make of cookies. However, you have the option to prevent the generation of cookies and delete them by selecting the corresponding option in your Browser. If you block the use of cookies in your browser, some services or features of the website may not be available.

What is a cookie?

Cookies are a tool used by web servers to store and retrieve information about their visitors. It is a unique identifier in the form of a text file that is sent to the user's device to record information, thus improving the quality and security of the website. They have an expiration date after which they are no longer operative.

Use of cookies on my website

We use cookies to facilitate navigation on the website and to obtain greater effectiveness and customization of the services we offer you. The cookies used are associated only with an anonymous User and their device; they do not provide references that allow obtaining your personal data or including viruses in them. They also cannot be read by other servers.

The information we analyze using cookies includes the Internet protocol address (IP) used to connect your computer to the internet, browser type and version, operating system and platform used for connection, and the date and time of the activity.

Cookies used

We use permanent cookies that are stored on the user's device and allow retrieving navigation information on the next visit. They have an expiration date. These cookies allow us to personalize your visits based on your preferences (for example, country and language).

We also use third-party cookies to manage and improve the services offered. For example, Google Analytics' statistical services.

Below, we collect in a summarized form the cookies described above and used on the website:

• ASP.NET_SessionId, MABSesion: These cookies are session identifiers provided by the Microsoft ASP server and are system-specific. They are used to identify a user who has logged in to our website.
• cookie_products: Identifies the products the user has viewed during the current session to offer a better browsing experience.
• chkCookie: Identifies the acceptance of the use of cookies on the website during this session so that the notice is not shown again.
• testCookie: Allows checking anonymously whether the browser used in this session allows cookies. It is necessary for the correct functioning of the website that the browser allows cookies; otherwise, some functions may not be available.
• _utma, _utmb, _utmc, _utmz: These Google Analytics cookies generate an anonymous user ID that is used to count how many times the site is visited by a user. They also record when the first and last visit occurred. Additionally, they calculate when a session ends, the user’s origin, and keywords.

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